Frequently Asked Questions

Everything you need to know about your Luxe Cosmetics experience.

Are Luxe Cosmetics products cruelty-free and vegan?

Yes, we are committed to ethical beauty. All Luxe Cosmetics products are 100% cruelty-free and our entire collection is formulated without any animal-derived ingredients.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on the destination and customs processing.

What is your return policy for opened beauty products?

We offer a 30-day satisfaction guarantee. If a product doesn't work for your skin type, you can return it within 30 days of purchase for a full refund or store credit, even if it has been opened.

Do you offer samples with every purchase?

We love letting you try new things! Every order includes two complimentary deluxe samples of our best-selling serums or moisturizers.

How can I track my shipment?

Once your order is processed, you will receive an email with a unique tracking number and a link to our carrier's website to monitor your delivery in real-time.

Is it safe to use Luxe Cosmetics during pregnancy?

While our ingredients are clean and non-toxic, we always recommend consulting with your physician before starting a new skincare or makeup routine during pregnancy or breastfeeding.